02 / Booking request

Reserve a category with the deposit stated first

Send your pickup city, vehicle category and dates. We reply with availability, the exact deposit hold and the release window before any card is charged.

Deposit hold The amount and hold duration for your category are confirmed in writing before payment. The hold is released in 3–5 banking days after return inspection.

04 / Pickup cities

City desks, hours and handover rules

Collect and return at the desk shown for each city. Desk hours are local time. The deposit hold and release terms are set out in the deposit summary.

Desk hours and pickup points by city
CityPickup pointsDesk hoursAirport / rail
Kyiv508:00–21:00Airport · Rail
Lviv208:00–20:00Rail
Odesa208:00–20:00Rail
Dnipro108:00–19:00Rail
Kharkiv108:00–18:00Rail

Pickup and return notes

  • Allow 30 minutes at pickup for licence, IDP and payment-card checks. The vehicle is released after the deposit hold is authorised.
  • Return to the same city desk unless a cross-city return is confirmed in writing before booking.
  • Return with the fuel level shown on the handover sheet. Refuelling, cleaning, toll and late-return deductions are itemised after inspection.
  • After-hours returns use the desk key drop. Inspection and deposit release start on the next working morning.
  • Airport and rail desks follow the hours above. Add your arrival time and terminal to the booking request.

05 / Requirements

Checks completed before the keys are handed over

Four conditions must pass at the counter. A failed check stops the handover, and no deposit hold is placed.

Read the deposit terms and the rate inclusions before sending the request. Category is the bookable unit; exact model and trim are confirmed in writing.